Promotional Products Coordinator

Lansing, MI
Full Time
Mid Level
Position Summary
The Promotional Products Coordinator serves as a vital resource for our sales team by researching promotional products, developing innovative recommendations, coordinating project details, and managing vendor communications. This role requires a combination of creativity, organization, attention to detail, and exceptional customer service.

Key Responsibilities
Promotional Product Research & Sourcing
  • Research promotional products based on client goals, event themes, branding initiatives, and budgets.
  • Develop creative product recommendations that deliver unique and impactful solutions.
  • Utilize ASI, ESP, and supplier networks to source products and identify innovative options.
  • Stay current with industry trends, new product releases, and supplier offerings.
Project Coordination
  • Prepare promotional product presentations and research proposals for the sales team.
  • Coordinate product sample requests and orders.
  • Monitor sample shipments, returns, and associated expenses.
  • Track project timelines and provide regular status updates.
  • Maintain accurate research logs, project documentation, and supplier records.
Vendor & Supplier Management
  • Serve as the primary liaison with suppliers and vendors.
  • Obtain product information, pricing, lead times, and availability.
  • Build and maintain positive vendor relationships to support client needs.
Sales & Marketing Support
  • Assist with promotional product website tools and marketing initiatives.
  • Manage promotional product catalogs, displays, and sample inventory.
  • Support the sales team in delivering exceptional customer experiences and successful project outcomes.

Qualifications
Preferred
  • Associate degree in Business, Marketing, Communications, or a related field; equivalent experience will be considered.
  • Previous experience in promotional products, marketing, customer service, sales support, purchasing, or project coordination.
Required Skills
  • Excellent organizational and time-management abilities.
  • Strong written and verbal communication skills.
  • Ability to manage multiple projects and deadlines simultaneously.
  • High attention to detail and strong follow-through.
  • Proficiency with Microsoft Office, Microsoft Teams, and web-based applications.
  • Ability to learn ASI, ESP, and supplier-specific systems.
  • Creative problem-solving skills and a passion for helping customers find the right solutions.

What Makes You a Great Fit
  • Positive, team-oriented attitude.
  • Self-motivated, dependable, and adaptable.
  • Naturally curious and eager to learn about emerging trends and products.
  • Strong customer-service mindset.
  • Ability to work independently while collaborating effectively with sales, operations, and vendors.

Benefits
  • Compensation starts at $40,000 - $50,000
  • Health, dental, and vision insurance
  • Paid time off and company holidays
  • 401(k) opportunities
  • Professional development and training
  • Collaborative and supportive team environment

Apply Today
Interested candidates should apply online including a resume describing why they would be a great fit for the Promotional Products Coordinator position.
Impact Solutions is an Equal Opportunity Employer and values a diverse workforce committed to serving our clients with excellence.
 
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